Can I return my product?

We have a 30-day return policy, which means you have 30 days after placing your order to request a return.

To be eligible for a return, a refund or an exchange, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase and your order number.

To request a return, visit our return center. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how to return your product.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return or refund question at info@acknowledgefarms.com.